Our Pledge of Honour

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e-Guarantee Card
  • Mattress coils defects
  • Uncommon sagging of more than 3cm
  • Hilker will repair or, at our absolute discretion,replace the mattress coils at no charge

Mattresses that are soiled, burnt, or abused due to improper usage and handling.

China

Thailand

Vietnam

South Korea

India

Singapore

Hong Kong

Slovenia

Croatia

United States

UAE

Germany

  • Stains and unsanitary conditions
  • Damage from incorrect mattress storage
  • Damage from incorrect mattress support
  • Failure to comply with maintenance instructions.
  • Unauthorized repairs
  • Purchases from unauthorized dealers